This Agreement constitutes an official public offer (hereinafter referred to as the “Offer”) by LLC “BRAND UKRAINE”, EDRPOU code 45480460, registered at 12 Petra Sahaidachnoho Street, Kyiv, which is the Organiser of the conference (hereinafter referred to as the “Organiser”), and sets out the terms and conditions for participation in the event. The purchase of a ticket for the event signifies full and unconditional acceptance (hereinafter – acceptance) of the terms of this Offer by the individual or legal entity making the purchase (hereinafter referred to as the “Participant”).
Any individual or legal entity purchasing a ticket via the official conference website accepts the terms of this Offer (hereinafter referred to as the “Participant”), which is considered equivalent to entering into a contract in accordance with Articles 633, 641, and 642 of the Civil Code of Ukraine.
1. Subject of the Agreement
1.1. The Organiser undertakes to provide the Participant with access to attend the event (conference) in accordance with the selected ticket type, and the Participant undertakes to make payment in accordance with the terms of this Offer.
2. Procedure and Conditions for Service Provision
2.1. Tickets for the event can be purchased through the official conference website at https://buic.com.ua using the WayForPay payment system, with the following payment methods available: Google Pay, Apple Pay, and bank card payment. If the Participant cannot use the specified payment methods, they may contact the Organiser to agree on an alternative non-cash payment option. Cash payments are not accepted.
2.2. The ticket price depends on the selected package, as specified on the conference website. The Organiser is a VAT payer (20%) under the legislation of Ukraine. All prices listed on the conference website include VAT, unless stated otherwise.
2.3. The Organiser launches an Early Bird programme valid until 31 July at 23:59, under which a discount is applied to the ticket prices. The current prices are published on the conference website at https://buic.com.ua.
2.4. The Organiser may initiate a programme of partner and referral promo codes, which provide discounts on specific ticket types. The number of such promo codes is limited. Their conditions and validity period are determined by the Organiser and communicated through relevant channels (via partners, influencers, or special activations).
2.5. After successful payment, the ticket is automatically sent to the email address provided by the Participant during the booking process. If the ticket is not received, the Participant must contact the Organiser and provide proof of payment (receipt, bank confirmation, etc.) along with personal details to confirm their identity.
2.6. The service is considered rendered upon the provision of physical access to the event and its sessions, or access to a video recording of the event (in the case of a “recording-only” ticket), depending on the ticket type selected. If the Participant fails to use the provided access (e.g., does not attend or does not view the recording), the service is still deemed to have been duly rendered, and the payment is non-refundable.
2.7. For physical access to the event, the Participant must present their ticket in electronic or printed form and a valid ID matching the details provided during ticket purchase. If the Participant is unable to confirm their identity, the Organiser reserves the right to deny access to the event on security grounds.
2.8. The Organisers reserve the right to deny participation to individuals who:
(a) are citizens or permanent residents of the aggressor state;
(b) have direct or indirect ties to organisations, companies, or individuals subject to sanctions by Ukraine, the EU, or other international institutions;
(c) have been involved in actions, statements, or campaigns that discredit Ukraine, its international partners, or the principles of democracy and human rights;
(d) have provided false or misleading information about themselves;
(e) violate the terms of this public offer or the rules of participation in the event; or on other grounds that contradict the safety or reputational values of the Organisers.
In such cases, the Organiser reserves the right to unilaterally cancel an individual’s participation without further explanation. Only the ticket price will be refunded. The Organiser bears no responsibility for any other costs incurred by the Participant in preparation for the event (including travel, accommodation, visas, etc.).
3. Personal Data
3.1. Purchasing a ticket constitutes the Participant’s consent to the processing of their personal data in accordance with the Law of Ukraine “On the Protection of Personal Data”, as well as the General Data Protection Regulation (GDPR) of the European Union and UK GDPR. For any questions related to personal data, the Participant may contact the Organiser at: conference@brandukraine.org.ua.
3.2. The Organiser reserves the right to share the Participant’s personal data with third parties strictly for the purpose of conducting security checks necessary for participation in the event, in compliance with applicable data protection legislation.
3.3. To ensure the proper functioning of the conference website and to improve the user experience, the Organiser uses cookies and other technologies to collect technical information.
4. Refund Policy
4.1. Purchasing a ticket for the conference constitutes confirmation of the Participant’s intention to attend the event. Once payment has been completed and the electronic ticket sent to the specified email address, the service is considered partially provided.
4.2. In the event that the Participant does not attend the event or independently cancels their participation, the amount paid is non-refundable, as organisational and administrative expenses have already been incurred by the Organiser.
4.3. If the event is cancelled or participation is refused in accordance with clause 2.8 of this Offer, at the initiative of the Organiser, the Participant will be offered a full refund of the ticket price.
4.4. The Organiser is not liable for the Participant’s refusal or inability to attend the event for reasons beyond the Organiser’s control (e.g. illness, personal circumstances, travel difficulties, etc.).
4.5. In case of issues such as duplicate or mistaken payments, the Participant may contact the Organiser using the contact details provided in this Offer, along with payment confirmation and justification for the request. The Organiser will review the request within 10 working days.
4.6. If a ticket was purchased using a referral or partner promo code, any refund, if applicable, will be calculated based on the actual amount paid by the Participant.
4.7. If the event is cancelled due to force majeure circumstances (e.g. escalation of conflict, epidemics, natural disasters, etc.), the Participant will be offered a full refund of the amount actually paid.
4.8. The Organiser is not responsible for any additional expenses incurred by the Participant (e.g. travel, accommodation, visas) related to participation in the event.
5. Final Provisions
5.1. This Offer comes into effect from the moment of its publication on the website and remains valid until the event takes place or until it is revoked by the Organiser.
5.2. The Organiser reserves the right to change the event programme, list of speakers, and other organisational details, with prior notice to Participants. All updates will be published on the conference website.
5.3. For security reasons, the exact venue of the conference will be disclosed no earlier than 7 days prior to the event date, and only to registered participants.
5.4. Any amendments to this Offer come into force upon publication on the website.
5.5. The current version of this Offer is available on the Organiser’s website.
5.6. The Organiser reserves the right to make changes to the terms of this Offer at any time without prior notice.
5.7. All disputes shall be resolved in accordance with the applicable legislation of Ukraine.
5.8. For all organisational enquiries, Participants may contact the Organiser via email at conference@brandukraine.org.ua or by phone at +38 096 996 4692.